Recent Posts

Making Washing Hands Fun

7/7/2020 (Permalink)

It is always important to regularly wash your hands. Now more than ever washing your hands is so very important. While it is easy for older kids and adults to remember to wash their hands properly, it may be harder for little kids to understand the importance of thorough hand washing. The Center for Disease Control and Prevention has put together a list of steps and tips to help kids wash their hands.

  • The five essentials of hand washing:
    • wet 
    • lather 
    • scrub
    • rinse 
    • dry
  • Key times to wash hands:
    • After eating
    • before bed
    • after working out
  • There are many short songs to sing that are not only fun but helpful in timing out the recommend time to hand-wash of 20 seconds.

For more information on hand washing tips visit www.CDC.gov 

3 Reasons You Should Rely On SERVPRO For Large Loss Response

7/7/2020 (Permalink)

In the event of a major storm, fire or flood in Southern New Jersey commercial property owners may obtain a quicker and more professional response from a local franchise location of a national restoration company. Here are three reasons to choose SERVPRO to handle any catastrophic loss.

1.   Several Franchise Locations

SERVPRO has over 1,700 franchise locations. This means that the closest professionals can arrive on site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage from fires, flooding or storm damage, additional experts and equipment may report from nearby locations to assist in the cleanup and repairs.

2. National Corporate Support

The support of one of the nation's leading mitigation and restoration companies allows the local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the perfect choice in the event of catastrophic loss.

3. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm or fire damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees will be up to the highest standards in the industry. Allowing for our customers to have the best experience possible. All of these factors enable SERVPRO to respond to catastrophic loss caused by fires, flooding or storms faster and handle them more effectively than independent mitigation or restoration companies. Within one hour of contacting the national corporation, property owners can expect a response from a franchise in Southern New Jersey. 

Here to keep you and your business clean and safe

6/26/2020 (Permalink)

Even during a global pandemic your business may be considered essential to the infrastructure like SERVPRO of Cherry Hill/Haddonfield. that being said no one wants to get sick so this helpful list of strategies may help you stay safe and healthy.

Workplace Specific Health Strategies

What can employers do to promote a healthy work environment during the COVID-19 pandemic?

A simple and efficient path to promote workplace health includes the following items:

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the office or facility.
  3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
  4. Allow employees to wear disposable gloves.
  5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

These measures are very basic, yet they make a huge difference in order to keep the workplace healthy and safe.

When is the right time to call in a professional cleaning service to clean, disinfect, and sanitize the workplace?

Seeking consultation and assistance from a highly trained, well-informed, and experienced cleaning professional to address workplace health and hygiene is both proactive and pre-emptive. Losing multiple teams or crew members to an outbreak of an infectious disease for a week or two could crush production. An office or sales force outbreak could slow or halt sales generation and depress a revenue cycle. The cost of an absentee employee is so much more than paid sick leave.

Qualified cleaning professionals like SERVPRO of Cherry Hill/Haddonfield can provide prevention strategies for a business as well as for a school, daycare or church. People recognize SERVPRO as the industry leader for water and fire damage restoration and disaster recovery. SERVPRO of Cherry Hill/Haddonfield team also specializes in commercial cleaning. Using advanced restoration and cleaning equipment, SERVPRO experts clean to the deepest level.

For a deep clean that can address germs and infection in an office workspace or industrial environment, the team at SERVPRO of Cherry Hill/Haddonfield offers a comprehensive solution that includes disinfecting all floors and flat surfaces. They can also address the more heavy-duty situations if needed.

SERVPRO of Cherry Hill/Haddonfield can make any business look, smell, and feel clean while simultaneously making it a sanitary and safe environment. Most people only think of a flooded house, a sewage spill, fire damage, or disaster recovery when they think of SERVPRO. But the professionals at SERVPRO of Cherry Hill/Haddonfield have been providing deep cleans and restoration services for over 10 years now.

Call SERVPRO of Cherry Hill/Haddonfield today to schedule your cleaning at 856-662-2772

Some Techniques for Preventing Mold Spread in Your Building

6/26/2020 (Permalink)

The last thing you want to do when you discover a problem such as back mold is to make it worse. A good principle with mold is to keep it contained in one area as this will make mold removal faster and easier. To do this, it helps to understand a little bit about how mold spreads throughout a building. All types of mold are made up of microscopic scores that float on the tiniest of breezes. They also like warm, damp locations, such as moist attics and basements, bathrooms, and sometimes laundry areas. There are hundreds of different types of mold, and though they might require slightly different cleaning approaches, most types spread in a similar manner.

The Importance of Air Ducts

One avenue of spreading for black mold is your HVAC system. Once the mold spores are in the furnace ducts, they can easily spread throughout the building. Every time the heating or cooling is turned on, more spores are carried to all corners of the building. The drifting spores will likely only take hold in those areas that have high humidity. One of the first actions a qualified mold remediation company will take is to turn off the furnace. The following measures should be taken to facilitate mold containment:

  • Physical barriers
  • Negative air pressure chambers
  • Air filtration
  • HEPA vacuums

Steps to clean ducts will also be taken by technicians. Once the mold is contained, the process can move onto mold removal and restoration.

The Value of Professional Testing
Testing for mold can tell you the extent of your mold problem, as well as if you have black mold or a different strain of fungus. It could be necessary to test after the restoration process is complete, to determine if mold is still present or if it has returned. Store-bought mold kits sometimes show confusing positives, since most buildings are likely to have some mold present. A certified mold tester is better able to decipher the results of a test.

Cleaning Beyond COVID Chaos - 7 Steps for Small Businesses

5/13/2020 (Permalink)

In recent months, the world has changed beyond recognition. Business of all sizes have had to pivot and adjust at breakneck speed in response to the pandemic breakout of the coronavirus. Whether you’re a shop-fronted business, an office-based organization, or a startup working from a co-working space, no one has been left unaffected.

In the coming months, each country will gradually go at their own pace to start lifting restrictions. Communities will slowly start to come back together. Store entrances will tentatively reopen their doors. Staff will eventually return to their desks, and meetings will resume their place in time.

But what will the future hold, beyond this?

In order to overcome this crisis, it’s vital to hold on to the facts. We need to gather together to implement strong, clear hygiene practices in our workplaces going forwards. We must embrace the relevant information provided and turn it into positive practices for a clean, safe working environment.

Our staff teams are relying on us to keep them safe.

At SERVPRO of Cherry Hill/Haddonfield, we work with a wide range of customers in need of specialist support services from domestic disasters. Fire restoration, specialized cleaning and water damage are just some of the services we provide. With the arrival of COVID-19, we are working harder than ever to keep our customers and staff safe!

Here are our 7 effective steps that we recommend for your business through the coronavirus chaos and beyond:

  1. Remain informed.  At the moment, the updates are changing hourly, yet alone daily. It can seem overwhelming, but staying informed about the latest advice is crucial. Gather information from trusted sources, such as the World Health Organization rather than hearsay from colleagues or newsfeeds. By doing so, you will be empowering your business team rather than scare mongering them.
  1. Educate your staff.  Are your managers fully clear on how social distancing should operate?  Do your office team understand the government precautions and what they implicate?  Use simple, positive language to deliver training on hand washing practices, cleaning scheduling, and personal hygiene.  By doing so, you will be creating a safer workspace for everyone.
  1. Reassure your team.  Your staff groups are likely going to be hyper vigilant when they return to work, as they have been impacted by the scarier news stories they have seen on their screens during lockdown.  They may be more anxious than usual, and concerned about how they can do their jobs safely while still achieving their goals.  Use positive, straightforward language in all communications to reassure each person that their safety is in good hands.  They will appreciate your constructive approach and be much more likely to adhere to safety practices.
  1. Provide appropriate products.  Hand sanitizer should be a standard product you supply for those working within your small business.  Make sure you have plenty stocked up.  Depending on the type of business you have, you might also want to purchase specialist cleaning products and equipment.  If your staff needs training to use them, head back to step 2 of this guide.
  1. Use floor markings.  We are all doing our best to stick to the distancing rules, but it can be easy to forget them when we become engaged in a conversation.  To help your staff and clients stay safe, mark out 6 feet gaps between workstations and places where people might be likely to gather.  This will also provide a handy frame for someone to refer to if they need to politely remind a colleague who is overstepping boundaries accidentally.
  1. Utilize effective signage.  While your staff team adjust to new practices of health and safety, help them by placing guidance signage in easy to see places.  This will help to normalize the changes whilst also providing additional educational opportunities.  Remember, knowledge is power. Equip your staff with the right information and you will be avoiding further issues down the line.
  1. Consider shift cycles.  Depending on the type of business you have, consider creating shift patterns for safety purposes. Even an office-based business can benefit from doing this in helping to lessen the numbers of groups of people in the space at the same time. Try out various pattern styles to see how it could work for your business. You can also continue implementing remote work for those staff members who don’t necessarily need to be physically present.

During these challenging times, it can be easy to feel overwhelmed. With so much noise coming from news desks and newsfeeds, it’s difficult to navigate forward. However, it’s important to stay focused on the facts of this situation rather than the fearful guessing games that are so common at the moment.

This is not a time to panic - it is a time to plan.

We all want to be back in business as soon as possible.  We want to overcome these unprecedented times.  Not only that, we want to return to a clean environment that our staff can feel safe within.  This, above all, is vital practice for an organization of any size going forwards.

If any of your staff team show any of the key symptoms of the virus, then take immediate action to gain medical support for them.  Remove them from your workplace as soon as possible, in order to keep your staff team safe.  Wellbeing practices such as this will become the norm for some time, and we must accept this in order to keep our businesses and our staff safe.

This too, shall pass.  Despite how it might feel right now, we will survive this chaos, and move on from its clutches.  We will overcome this, ultimately. Perhaps as we emerge from lockdown, we will move into our collective futures with an even greater sense of value for the teams who work with us and the customers who facilitate our successes.

Stay safe, stay well, and stay positive. We are in this together!

Grease Fires

12/2/2019 (Permalink)

Grease fires happen when collections of oil or grease on a stove, oven or fryer get hot enough to ignite. It's easy to lose track of a pot of oil on the stove until it ignites.

Grease fires are extremely dangerous because the fuel source (the grease) is a liquid, and easily splashes If you try to spray water on it. Grease fires burn very hot and can quickly spread to cabinets or other flammable areas of the kitchen.

The most important thing you can do to prevent a fire in the kitchen is to stay put. The NFPA reports that unattended cooking is the leading cause of home cooking fires.

If your faced with grease fire aftermath contact SERVPRO of Cherry Hill/Haddonfield to restore your home "Like it never even happened."

Plugging a space heater into a power strip can be disastrous here's why

11/18/2019 (Permalink)

As temperatures begin to dip across the country, millions of people are pulling space heaters out of storage to help warm their homes.

You should never plug a heater into a power strip.

These units are not designed to handle the high current flow needed for a space heater and can overheat or even catch fire due to the added energy flow. 

Most people do not realize that power strips are not the same thing as surge protectors.

You should definitely not use an extension cord or power strip, which could easily overheat. And you really shouldn't plug any other electrical devices into the same outlet as the heater for safety reasons.

The U.S. Consumer Product Safety Commission warns against using extension cords or power strips with space heaters to reduce fire risks. The agency says that portable electric heaters cause 1,100 fires per year, resulting in about 50 deaths, dozens of injuries and millions of dollars in property loss.

According to the National Fire Protection Association, 32 percent of home-heating fires involve space heaters, resulting in 79 percent of home-heating fire deaths in the United States.  

Using Food Coloring to Diagnose a Leaking Toilet

9/20/2019 (Permalink)

If you have a heavy leak in your toilet, it's easy to diagnose - the faint sound of the toilet tank constantly replenishing is a dead give away. What about a slow leak? Diagnose it with food coloring.

If  you have a slow leak in your toilet tank, hundreds of gallons are just slowly and silently cascading down the side of your toilet bowl every month. Fortunately you can easily detect if the uptick in you water bill is from a slow leak or not.

A simple test for toilet water leaks, place a half a dozen or so drops of food coloring into the toilet tank. Leave the toilet alone for a half hour or more. Come back and check to see if the water in the bowl of the toilet has become tinted with the food-coloring dye from the tank. If it has, you've got a leak between the tank and the bowl.

Water Forming in Your Central Air Conditioner

9/19/2019 (Permalink)

Water has started to pool around your central air conditioner’s inside unit and you have no idea why.

First, you should turn off your air conditioner because this water could harm the electronic parts of your AC and cause water damage to your home. Then you should contact a professional AC repair person for help.

If you want to understand the cause of this problem before calling a professional, read this article.

We’ll talk about:

  • Why water forms in the inside AC unit
  • Why there’s water all over the floor
  • What needs to be done to fix it

Why water forms in a central air conditioner indoor unit

Part of your air conditioner’s job is to pull humidity from the air. The inside unit’s blower pulls in hot, humid air through the return grille and over the inside unit’s cold evaporator coil to cool the air down.

When that happens, condensation/droplets form on the evaporator coil. It’s just like when water droplets bead up on a glass of ice cold water on a hot summer day in Georgia.

That water on the evaporator coil falls into a sloped drain pan and down a condensate drain line like a slip n’ slide. That drain line (usually a PVC pipe) either exits out the home (usually near the outside unit) or into your plumbing.

OK, so now you have a general idea of how the water forms and the parts involved. If there’s an issue with any of these parts, that’s why the water is forming around the inside unit.

Here are a few common problems that are causing the issue you’re having.

Clogged condensate drain line or rusted condensate drain pan

If the drain line gets clogged by dirt, insects, mold, or anything else, the water has nowhere to go but back into the home. (Some home’s have a secondary drain line but that may also be become clogged.)

Use wet-dry vacuum to suck out the obstruction from the outdoor PVC condensate pipe.

Also the root of the problem may be a dirty evaporator coil. The dirt will mix with the water and fall down into the pan, clogging the drain. Have a professional clean this coil annually as part of an annual AC maintenance visit.

Also, the drain pan may be rusted through and is falling onto the floor and causing damage to your home. So you’ll need to replace that.

Note: Your air conditioner may have a secondary drain pan to catch the water. This pan has a float switch that turns off your air conditioner to prevent water damage.

Installation issues

If you have a newer air conditioner, the problem may be installation related. An improperly designed condensate trap will stop the condensate from draining. So all that water builds up in the drain pan and overflows into your home, causing water damage.

You’ll need a professional to examine the condensate trap to see if it has been designed properly and fix it if necessary.

Frozen evaporator coil

Open the blower door of your inside AC unit. Is the evaporator coil covered in ice? When that frozen evaporator coil melts there may be so much water that it flows over the drain pan and then onto the floor.

There are 2 common causes of a frozen evaporator coil:

  • Dirty air filter—A dirty air filter blocks airflow over the evaporator coil, causing the temperature to drop below freezing and ice up. Check the air filter and change it if it’s dirty.
  • Low refrigerant— Low refrigerant causes the evaporator coil to become much colder than normal, causing it to freeze up.

To defrost the evaporator coil, turn the air conditioner off. Then turn the blower from “auto” to “on.” The fan should melt the ice slowly enough for the drain pan to handle all the water.

In the meantime, you should call a professional AC repairman to check your air conditioner to make sure it’s is working properly and ensure nothing was damaged.

Just a few of many issues…

There are other causes of water pooling around an inside air conditioning unit, but these are some of the most common.

Roof Leaks & Homeowner's Insurance

9/19/2019 (Permalink)

Get help in claiming your homeowner's insurance caused by roof leaks.

Many homeowners find out that the damage-causing roof leaks are not covered by their homeowner’s insurance. This is often the case unless the roof has been damaged by the wind that caused it to leak.

Does Homeowners Insurance Cover Roof Leaks?

What determines whether or not your homeowner's insurance covers leaks in your roof, and any resulting damage is dependent upon what caused the leak. If, for instance, a windstorm, tornado or hail damaged your roof, your homeowner's insurance would most likely cover repairs or replacement. But if a maintenance issue like wear and tear is the reason, then you would in most instances be responsible for the costs.

Homeowners need to keep up with their home’s maintenance and day to day repairs. This is especially true when it comes to your home’s first line of defense– the roof. If a tree falls in a brutal storm and careens through your shingles, it’s good to know someone’s got your back to help cover leaks and arising repairs. That’s why it’s important to read over your homeowner's policy and seek advice from your insurer so that you know what’s covered by your homeowner's insurance.

How to Spot Roof Leaks

Spotting a roof leak early on could prevent more extensive repairs like water damage to your ceiling and mold growth in your insulation. However, finding the roof leak’s point of origin may prove difficult — sometimes even more so than fixing the leak itself. That’s because water will often infiltrate the roof in one location but trickle down to another location, where it starts to dampen the ceiling and walls.

If you find yourself in this position, please call SERVPRO of Cherry Hill/ Haddonfield today for help.